Update date: 02/03/2022
The Company shall have the
right to perform changes at any given time on the present Policy of Privacy and
Safety due to commercial, legal or for whatsoever reasons. Any update shall be
how the information given to our site is managed and may provide freely his/her
compliance upon the use of it. The User shall be held responsible for the
veracity of any data provided, personal or of any other person to be part of
the trip and the Company is exempt of any consequences regarding the falsity of
the information provided.
Our Company has created a
protection of personal data and any other data provided within the framework of
the use of our system and platforms. This policy aims to respect applicable law
to personal data and the safety and privacy of it.
The use of our website implies
accepting this policy whose guidelines are detailed herein below:
· Collection and storage of information is made on
servers with the company exclusive access. These servers have the necessary
safety mechanisms in order to obtain a correct storage and safeguard of the
information collected. The Company shall use the User information to solve
disputes and problems and to assert the Terms and Conditions of the website.
· The Company shall use the most modern data
protection means and the most effective encryption available, in order to avoid
the loss, falsification, not authorized access and/or disclose among other
unwanted situations and provide peace of mind to clients about safety. By
entering to the Company servers, all User personal data is processed and
· The Company undertakes an obligation of
confidentiality about information. The
Company may be exclude of said obligation if required by competent authority
and/or when required by the Provider of Service in order to comply as agreed.
· The information collected is divided into
different types of data, as follows:
Personal data of each User and companions. (Name and Surname, Documents, Travel
Information about hired and financial services (trips dates, information about
transports and accommodation, amounts paid for each service, information about
credit cards and information provided by bank or financial entities).
Commercial information and satisfaction enquiries. In order to improve
attention and service provided, the Company may use different enquiries and
other channels related to the information given by each User. The Company may
identify the IP of the User only in possible or potential fraudulent situations
and upon authority’s requirements.
· The Company may offer services according to
those previously required by Users or any interest data and may send
information to the means of contact provided by the User, if authorized.
· The Company shall not commercialize any
information provided. Likewise, the Company shall not assign or sell it for
free or through payment.
· The information collected by the Company aims
to comply the operations required by the User and to ensure an efficient
service and the best attention to the User.
· Right to Access, Rectification and Elimination.
The information provided by the User shall be treated according National Law on
Protection of Personal Data. The holder of personal data is entitled to
exercise the right of access such data free of charge within intervals no
shorter than six (6) months, unless it was proved a legitimate interest according to Article 14, section 3
of Law N° 25326 and Resolution DNPDP N° 10/08. National Direction on Protection
of Personal Data, a body of control of Law N° 25326, has the attribution of
attending any complaints or reports related to the incompliance of the
established rules on protection of personal data. These rights only may be
exercised on information that may be considered personal data according to Law
· The user is always the owner of his/her data
and may access to them by means of his/her keyword on the system. In this way,
the User may evaluate the existing information on the data base of the Company.
The holder may request at any time the cancellation or block out of his/her
name on the data base referred in this present ( Article 27, section 3, Law
25326) by means of notice or request personally
or by phone to the Company on a business day. The ACCESS TO PUBLIC INFORMATION
AGENCY, a control body of Law N° 25326, has the attribution of attending any complaints
or reports related to the incompliance of the established rules on protection
of personal data.
· Registry and control of calls. Incoming and
outgoing calls are susceptible of been recorded not only for commercial
management reasons but also for safety reasons such as crime prevention and data
veracity checking. Such information of phone registries shall be kept according
to the guidelines of this Privacy and Safety Policy.
· Our platform is used on different mobile
devices (smartphones, tablets, etc.) through apps suitable to those devices.
Information, may be general, financial and/or location shall be kept according
the same guidelines of our website.
· Given different possibilities of configuration
of web browsers and the way browsers incorporate DNT signals, sometimes site
operators do not clearly know if site visitors choose to turn on the DNT
configuration or if they clearly know the option to determinate the
configuration. Your web browser may transmit a signal of “Do Not Track” – DNT
to this party and to other web sites.
or web beacon (small images files) with different commercial purposes and a
better manage of our services hiring experience. If you reject cookies or you
set your browser accordingly, you shall be probably unable to know different
services and/or functions of our party and the usage experience of our site or
· This party authorizes the outbreak of proper
ads or ads of providers. It is important for you to keep in mind that we have
not control over technology to gather data that may be used.Therefore, it is
not covered by this Privacy and Safety Policy.